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Activate and set up Anti-Theft in your ESET Windows product


What is Anti-Theft?

Our personal devices are constantly at risk of being lost or stolen. If your device is ever lost or stolen, ESET Anti-Theft allows you to monitor usage and track your missing device anywhere in the world by using IP address localization. ESET Anti-Theft not only helps you track and retrieve your missing device, it also protects your personal data.

How does Anti-Theft work?

Once installed on your device, your ESET product integrates with the ESET Anti-Theft web interface. Use your my.eset.com account to manage the state of your device and trigger monitoring if the device is ever lost or stolen. When a device is declared lost or stolen, your ESET product automatically begins relaying information from your device to your account, no matter where in the world your device is. Any time your missing device accesses the internet, your ESET product sends updated screenshots, webcam images and GPS coordinates to the Anti-Theft web interface.


 Android users

Video tutorial

Activate Anti-Theft on your device and create a new my.eset.com account

  1. Open the main program window of your ESET Windows product.

  2. Click Setup → Security tools.

Figure 1-1

  1. Click the slider bar next to Anti-Theft to activate it.

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  1. Click Create account.

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  1. Type a name for your device in the Device name field and click Next.

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  1. Click Create account online. You will be redirected to my.eset.com to create an online user account that will be used to access Anti-Theft.

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  1. On anti-theft.eset.com, complete the registration form (all fields are mandatory). Select the check box next to I agree... and click Create new my.eset.com account.

    Your my.eset.com account username and password

    Do not use the ESET-issued Username and Password that you received after purchasing your product to sign in to your my.eset.com account. You will need to create a different password for your my.eset.com account.

    • Email: It is not necessary to register the account with the same email address used for ESET product license registration.
    • Password: A minimum of 8 characters, must contain letters and at least one number. A lost password recovery function is available for the account.

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  1. Click Optimize this device.

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  1. Click Create Phantom account. The phantom account helps to recover your device should it ever become lost or stolen. The phantom account is required to fully utilize all of the Anti-Theft features.

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  1. Click Create Phantom account. The default phantom account name is "John". It is not necessary to change the Phantom account name. 

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  1. After creating the Phantom account, your Anti-Theft account is fully optimized. Your device will be shown as Not missing.

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  1. Click Finish Anti-Theft association  Finish. This device is associated to your my.eset.com account and ESET Anti-Theft is enabled. All devices associated with your my.eset.com account are accessible from the Anti-Theft tab of the my.eset.com web interface. Click View details to manage a device's status, activity, diagnostics, messages and other settings. For more information on my.eset.com, refer to the My ESET Online Help topic.

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