Base de conocimiento ESET

Can I easily move ESET Remote Administrator (ERA) clients from one server to another? (4.x)

KB Solution ID: KB884|Last Revised: June 11, 2015

ERA Server must be running on both servers to change the server your clients report to from OLD_SERVER to NEW_SERVER in ESET Remote Administrator (ERA).

 

Upgrade to version 5

This article applies to servers running ESET Remote Administrator (ERA) version 4.x. ERA 4 should only be used to manage client workstations running ESET endpoint products version 4.x and earlier. To upgrade to version 5 of ESET server / endpoint products, see the following ESET Knowledgebase article:

 


You can direct all the clients under OLD_SERVER’s control to start reporting to NEW_SERVER by following the steps below:

  1. From ERA Console, connect to OLD_SERVER.
     
  2. From the Clients tab, select all clients that currently connect to OLD_SERVER.
     
  3. Right-click the selected clients, and select New TaskConfiguration Task.



    Figure 1-1

  4. In the Configuration for Clients dialog box, click Create…



    Figure 1-2

  5. In the Configuration Editor, navigate to ESET Smart Security, ESET NOD32 AntivirusESET KernelSetupRemote administration.



    Figure 1-3

  6. Change the Server address to NEW_SERVER (no http://), or use the IP address of NEW_SERVER, in the form xxx.xxx.xx.x (again no http://).
     
  7. To configure the update server, navigate to Update moduleProfileSetup.



    Figure 1-4

  8. In the Update server parameter, enter the IP address of NEW_SERVER (http://xxx.xxx.x.x:xxxx).
     
  9. Close the Configuration Editor and click Yes when asked to save changes.
     
  10. Within a few minutes (according to the Interval between connections to server setting) the clients will pick up the configuration change and begin reporting to the new server.
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