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Which version (32-bit or 64-bit) of ESET Smart Security or ESET NOD32 Antivirus should I download?

Issue

  • You receive the error message “This installation package is not supported by this processor type”

  • ESET Customer Care has directed you to this article to learn whether your system is 32-bit or 64-bit


I am a business user

Details

If you do not have your Username and Password, visit our lost license page to retrieve them. Your active (non-expired) ESET license includes both the 32-bit and 64-bit versions of your ESET product.

 

 

Solution

To download an earlier version of your ESET product:

The download links below will direct you to the latest versions of ESET Smart Security and ESET NOD32 Antivirus. To download an earlier version of either product, see How do I download and install older versions of ESET products?

Windows XP

  1. Click Start, right-click My Computer and select Properties from the context menu.
     
  2. Look for the System section of the properties window. (View screenshot)

   

 Windows 7 or Windows Vista

  1. Click Start, right-click Computer and select Properties from the context menu.

  2. Look for the System type section of the properties window. (View screenshot)

   

 Windows 10

  1. Press the windows key, click Settings and then click System. 
     
  2. Click About and look for the System type section.

 

 Windows 8

  1. Press the Windows key + C, click Settings and then click PC info.
     
  2. Look for the System type section of the properties window.