Solution
- How do I find my link to the presentation?
The link to the presentation was sent to you in an email from email@safe.eset.com. Look in your spam folder if you cannot find it. Log in at any time using the same email you registered with. If you have not yet registered, do so first via this form. - Will training be saved so learners can come back later if they don’t finish it all in one sitting?
Yes, they can log back in and pick up where they left off. The user must log back in using the same email address they used to register. - Can I track employees’ progress in the free version?
The free version does not offer administrative tools. For companies with 10 employees or more, we recommend Premium Cybersecurity Awareness Training, which offers a dashboard to track learners’ status, automated email reminders for learners, gamified training content, certification and more. Learn more about our premium offering and request pricing or a demo. - How can I retake the free training?
The free ESET Cybersecurity Awareness training is only available to take once per email. You can either sign up for the premium training or retake the free training using a different email address. - Where can I find the quiz and certification?
The security awareness training quiz and certification are included in ESET Cybersecurity Awareness Training Premium. Learn more about our comprehensive offering for businesses. - What support is available for the free training?
This ESET Knowledgebase FAQ article is the only support for the free version—no agent technical support is available. - Can multiple employees complete the training on the same computer?
No. Each user must complete the training on their computer. - How frequently do training sessions run?
ESET Cybersecurity Awareness Training is available for download at any time. - Is the online training available in multiple languages?
The online training is only available in English, but Closed Captioning (CC) is available. In the Media Player widget, click the CC icon to display captions.
Figure 1-1 - How can I track and document employees' progress?
A premium version of ESET Cybersecurity Awareness Training is now available with administrative tools that include a dashboard, weekly reports and automatic email reminders. We recommend that organizations with 10 or more employees explore the premium version.
