Base de conocimiento ESET

How do I uninstall or reinstall ESET Mobile Security for Android?

Issue

  • You need to uninstall / reinstall ESET Mobile Security for Android

 

Solution

To uninstall and reinstall ESET Mobile security for Android, follow the steps below:

  1. Uninstall your existing product 
     
  2. Download and Reinstall
     

I. Uninstall your existing product

  1. Open ESET Mobile Security for Android. How do I open my ESET product?

  2. Tap Settings.

    Figure 1-1
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  3. Tap Uninstall.

    Figure 1-2
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  4. Tap Skip (if you want to select a reason for uninstalling, tap it and then tap Submit),

    Figure 1-3
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  5. Tap OK.

    Figure 1-4
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  6. When the uninstallation is complete, tap OK to finish.

    Figure 1-5
    Click the image to view larger in new window

     

II. Download and reinstall

 


Alternate uninstall method

Use this method if you cannot open ESET Mobile Security for Android or you are running an earlier version that does not have the Uninstall option:

  1. Tap Menu Settings Security.
     
  2. Tap Select device administrators.
     
  3. Deselect ESET Security from device administrators by tapping the check box next to ESET Security.
     
  4. Tap Settings Applications Manage Applications.
     
  5. Tap ESET Security and then tap the Uninstall button.
     
  6. Follow the instructions in section II Download and reinstall above.

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