The error message "Error communicating with kernel" appearsKB Solution ID: KB2280 |Last Revised: September 23, 2015
- You receive the error message "Error communicating with kernel"
- You have recently upgraded to Microsoft Windows 10 with ESET installed and are receiving this error
I. Make sure the ESET Service is running
Press the Windows key + R, type services.msc into the blank field and click OK. The Services window will be displayed.
Right-click the ESET Service (ekrn.exe) and select Properties from the context menu.
Verify that the Startup type is set to Automatic and that the Service Status reads Started then click Apply → OK.
- Restart your computer. If the issue is not resolved, continue to part II below.
II. Uninstall and reinstall your ESET product using the ESET Uninstaller tool